Delivery & Field Implementation

תיאור משרה

We are building next-generation logistics technology powered by computer vision and edge computing. Our solutions combine industrial-grade hardware, intelligent software pipelines, and real-world deployments that transform how warehouses and operational sites function.

The Role
We are looking for a hands-on, process-driven Application Engineer to lead on-site system implementations and customer onboarding across global customer locations.

This is a highly impactful, customer-facing role at the intersection of technology, operations, and delivery. You will ensure installations are performed correctly, customers are trained and confident, and deployments run smoothly from setup to go-live. You’ll also bring critical field insights back to Product, R&D, and Delivery teams to continuously improve the system.

Key Responsibilities
Execute and supervise on-site hardware installations (including work with third-party installers)
Set up, configure, and validate industrial Linux-based computers and camera systems
Lead customer training sessions, onboarding, and product demonstrations
Troubleshoot hardware and system installation issues in the field
Perform basic networking setup (IP configuration, connectivity validation, cabling)
Manage customer communication and expectations during deployments
Follow structured implementation checklists and delivery processes
Identify and escalate risks or issues that could impact system go-live
Collect and report structured product and operational feedback from the field
Produce clear deployment documentation and implementation summaries